5999bet takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe on our platform.
Six things 5999bet does to make sure your personal information stays safe and is only ever used for the right reasons.
All data transmitted between your device and the 5999bet platform is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text — every connection is secured from end to end.
5999bet does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information is used only to operate your account, process payments, and comply with legal obligations. That's it — nothing more.
Access to your personal data within 5999bet is restricted to staff who genuinely need it to do their jobs — such as the support team handling your query or the payments team processing your withdrawal. No one else can access your data without authorisation.
5999bet only keeps your personal data for as long as it is needed to provide the service or meet legal requirements. When data is no longer needed, it is securely deleted or anonymised. We don't hold onto information longer than necessary.
5999bet gives you meaningful control over your personal information. You can request access to the data we hold about you, ask for corrections, or request deletion of your account data at any time by contacting the support team at [email protected].
Payment transactions on 5999bet are processed through bKash, Nagad, and Rocket — all of which operate under their own security and compliance frameworks. 5999bet does not store full payment account credentials on its own servers.
5999bet ("we", "us", "our") operates the online betting platform available at 5999bet.io and through the 5999bet mobile application. As part of providing this service to players in Bangladesh, we collect and process certain personal data about you.
This Privacy Policy sets out what data we collect, why we collect it, how we use it, who we share it with, and how long we keep it. It also explains your rights in relation to your personal data and how to exercise them.
We are committed to handling your personal data responsibly and transparently. We only collect data that is genuinely necessary to provide the 5999bet service, and we never use it in ways that go beyond what is described in this policy.
This policy applies to all users of the 5999bet platform, including registered account holders and visitors who browse the site without registering. It should be read alongside the 5999bet Terms and Conditions and Responsible Gaming Policy.
5999bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party payment providers.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Mobile number, email address | Registration form |
| Payment Data | bKash / Nagad / Rocket account number | Deposit and withdrawal requests |
| Verification Data | National ID, selfie photo (if requested) | Identity verification process |
| Transaction Data | Deposit history, withdrawal history, bet records | Platform activity |
| Technical Data | IP address, device type, browser, OS | Automatic collection |
| Usage Data | Pages visited, games played, session duration | Automatic collection |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.
5999bet uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair betting experience. Specifically, we use your data to:
5999bet processes your personal data on the following legal grounds:
5999bet does not sell your personal data. We share your data only in the following limited circumstances:
All third parties who process data on behalf of 5999bet are required to handle it securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
5999bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. The types of cookies we use include:
You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of the 5999bet platform. Continued use of the site after being informed about cookies constitutes consent to their use.
5999bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
5999bet retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Our general retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 5999bet user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.
Request a copy of the personal data 5999bet holds about you. We will respond within 30 days of receiving a valid request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. You can also update basic details directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Ask us to restrict processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
The 5999bet platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered a 5999bet account or provided us with personal data, please contact us immediately at [email protected] so we can investigate and take appropriate action.
If we discover that personal data has been collected from a person under 18, we will delete that data and close the associated account without delay. Any winnings accumulated by an underage user will be voided in accordance with the 5999bet Terms and Conditions.
5999bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page.
For significant changes that affect how we use your personal data, we may also notify you directly via email or an in-platform notification. We encourage you to review this policy periodically to stay informed about how 5999bet protects your privacy.
Continued use of the 5999bet platform after any changes to this policy have been published constitutes your acceptance of the updated terms. If you do not agree with any changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 5999bet handles your personal data, please get in touch with our team:
We aim to respond to all privacy-related enquiries within 5 business days. For requests to access, correct, or delete your personal data, we will respond within 30 days of receiving a valid, verified request.